Orders and Returns
Here at Buttins, we do everything possible so that you are satisfied with your purchase. That's why we offer easy returns on all orders within 14 days from the date of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
Step 1- Make sure the item is unused and original tags attached.
Step 2- Send an email thru our contact page with the Order Number, Item Title, and reason for the return for our reference. We will provide you a RMA number.
Step 3- Send the item with the original package via your preferred shipping carrier with tracking number.
Once the item is delivered to us, we will refund the amount to the same credit card used to make the purchase.
Please allow us a few business days to process the return and make the refund. The funds will be back in your account 3-4 business days after we process the refund.
The cost of delivery will be deduced from your refund. Return shipping cost is non-refundable.
If you have any questions, please don't hesitate to contact us
It may take about 3-10 days depending on which warehouse they are originating from. Once your order is processed, you will be given a tracking number.
ProcessingOrders are processed within 2-3 business days. Processing includes checking, packaging, and sending your orders to the post-office.