FAQ
- How long does an order take to process?
Orders are processed within 2-3 business days. Processing includes checking, packaging, and sending your orders to the post-office. - What method of payment is accepted?
We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER. -
How long will it take for me to receive my product?
It may take about 3-10 days depending on which warehouse they are originating from. Once your order is processed, you will be given a tracking number.
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What is your return or exchange policy?
We have an easy 14 day return policy from the time product is delivered for undamaged and unworn products with tags still attached.
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How do i cancel or change my order?
You will need to contact our customer service department immediately in order to process your request.
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Delays
In very rare occasions, the delivery may take longer then standard shipping time stated above. Most of the delays are caused by the customs if originating from our international warehouses, that unfortunately, we can’t control. We seek your patience and understanding should this happen.
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What brand products to you carry?
Buttins features a curated selection of international independent designers. We specialize in fashion apparel and accessories in various price points.